TestApp.io

How do I get the UDID?

Find Your UDID Using Apple Music App - Find UDID Using Xcode -  Find Your UDID Using TestApp.io - Register UDID With A Developer account

How to add UDID to Apple Developer Account?

Learn what archiving a release does, how to archive manually or automatically, and the difference between archiving and deleting.

Archiving Releases

Control which emails and push notifications you receive from TestApp.io, mute specific apps, and manage your email preferences.

Notification Settings and Email Preferences

Learn which iOS certificate type to use with TestApp.io — Ad Hoc, Development, Enterprise, or App Store — and when each one applies.

iOS Certificate Types: Which One to Use with TestApp.io

Understand what happens to your apps, releases, and team when your TestApp.io trial or subscription ends, and how to recover access.

What Happens When Your Trial or Subscription Ends

Learn how to invite team members, manage roles, and control access in TestApp.io. Covers all five roles and their permissions.

Team Members and Roles

Fix installation failures for iOS and Android apps distributed via TestApp.io — developer mode, provisioning profiles, and APK errors.

Troubleshooting App Installation

Fix upload failures in TestApp.io — covers pre-upload errors, network issues, and IPA/APK processing failures after upload.

Troubleshooting Upload Failures

Maximize team engagement with tailored release notifications—get insights on push alert settings for effective app updates!

Release Notifications

Transfer Team Ownership in TestApp.io: A Step-by-Step Guide

Transferring Team Ownership

Learn how to manually increment app versions for Android and iOS or automate the process using Fastlane. Plus, discover our Fastlane plugin for seamless app shipping

Incrementing App Versions for Android and iOS

Choose TestApp.io for developer tools that prioritize your data security. Whether you opt for our Starter, Pro, or basic version, trust that your data is safe with us. Explore now!

Am I the product?

Distribute Android app releases without .aab support. Generate .aab for internal use, .apk for distribution. Leverage our fastlane plugin for seamless .apk generation.

Is the .aab format for Android apps compatible with your platform?

Do you want all websites to load in mobile mode on your iPad? Learn how to enable Safari mode and view websites in their mobile versions – perfect for when…

Safari Mode on iPad: How to View Websites in Mobile Mode

Learn how to enable developer mode on your iPhone or iPad so you can access additional features and customize your settings.

How to Enable Developer Mode on iOS Devices

Change your email address by signing in to the portal or mobile app, entering a new email, and confirming the change through a confirmation link sent to your new email

How do I change my email address?

Resolve the "There was a problem parsing the package" error while installing Android apps. Learn troubleshooting steps and get back to enjoying your apps. Plus, tips for TestApp.io users.

Troubleshooting: There was a problem while parsing the package

Common questions, troubleshooting guides, and solutions for TestApp.io issues.

FAQ & Troubleshooting

Home

Portal

App Feedback

Integrations

Contact Us

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.